In the last couple of years, we have seen a radical shift in how businesses operate. Working remotely has become commonplace as more and more people choose to stay at home during the pandemic. Businesses that serve communities have become vital, particularly during the lockdown phase, as people need to feel they can depend upon the services they offer.
One of the major downsides of working remotely is that companies can no longer rely on traveling employees to physically be present at their offices. This is where telephony comes in. A hosted IP phone system provider, such as Wave*tel, can play an important role in ensuring that employees can still access voice technology when working remotely.
What is a Hosted IP Phone System?
A hosted IP phone system is one that is accessed remotely via the Internet. This means you can get Internet access from anywhere, which is great for mobile workers who want to connect while on the move.
A hosted IP phone system provides businesses with everything they need to set up a phone system without having to worry about any of the hardware or software installation. This eliminates the need for businesses to worry about whether or not their employees will have the proper connectivity at their desks.
The benefits of a hosted IP phone system are numerous. They allow businesses to cut down on labor costs as they no longer need to employ field workers to set up and maintain phone systems in each office. Furthermore, having employees work remotely is less taxing on both the employee and the employer, leading to increased productivity during the workday. The advent of the Internet made remote work possible and made it worthwhile for businesses to invest in a hosted IP phone system.
Why Should You Consider a Hosted IP Phone System?
There are several reasons why you might want to consider a hosted IP phone system. One of the most significant advantages is the abundance of choices that you have when it comes to selecting a device. You can get a smartphone, a tablet, or a notebook computer and use any of them to access your phone system. What’s more is that you can get apps for all of them that will allow you to use the device as a makeshift computer for administering your phone system.
Getting a hosted phone system also makes it relatively easy for businesses to experiment with different phone models and see how they work together. This is beneficial as it saves time and money that would otherwise be spent on trial and error. The last thing a company needs during these times is more time consuming research and development projects.
The Different Kinds of Hosted IP Phone Systems
Depending on your needs and the size of your business, you might want to consider getting a different kind of hosted IP phone system. For instance, you might want a standard IP phone system for making calls, or you might want a business-class IP phone system for handling critical calls. Furthermore, you might want to select an SIP (Session Initiation Protocol) based system which will provide you with greater flexibility when it comes to routing calls, as well as the ability to add and remove participants from calls.
In addition to the different types of phones, you can also get distinct features for your hosted IP phone system. Some providers offer a camera which you can use to remotely take and send photos. This can be helpful, particularly if you want to conduct business over the phone or if you have a product demo to follow up with a customer. For audio-only calls, you could get a system with either a speaker or headphones for the caller so they can hear what is being said. The choice is yours.
Getting a hosted IP phone system also makes it much easier to scale your business. If you get a standard system, you won’t have to worry about additional costs that come with a business-class phone system. Simply upgrade your Internet connection and you’re good to go.
All You Need To Know About Hosted PBX
A hosted PBX (Private Branch Exchange) is one that offers businesses and organizations a complete phone system, including extensions, voice mail, and so on. What’s great about these systems is that all the components are packed into one place. This makes it much simpler to set up and troubleshoot.
A hosted PBX system can be accessed remotely via the Internet using any device with an Internet connection. This could be a desktop computer, a laptop computer, or even a mobile device like a tablet or a smartphone. What’s great about this option is that you don’t need to have any special equipment in your office. You just need a stable Internet connection.
The components of a hosted PBX system are similar to those of a standard phone system. You will have a headset, a microphone to communicate with your caller, and an instrument to transduce sound. In addition to this, you will need a broadband Internet connection to connect to the PBX, and your business will also need a working email account to log into the platform.
You will also need to set up a data plan for the phone system. This is something you would need to do regardless of whether you are getting a hosted PBX or a standard phone system. Regardless of whether you access the service remotely or onsite, you will need to have reliable Internet connectivity so that your calls can be communicated successfully.
A hosted PBX system provides businesses with a lot of versatility and functionality. If you’re looking for a phone system that can serve as an investment, a business tool, or a combination of both, then a hosted PBX is the perfect solution. Not only can you get a great phone system for a fraction of the cost of purchasing standalone devices, you can also get additional features that will make your job easier and more fun. The last thing any business needs right now is more stress. Let the professionals handle your phone system maintenance and focus on growing your business.