Voice quality and reliability are critical, whether you’re living in a rural area or a bustling city. It’s no secret that telephony can be temperamental, so many businesses have adopted an all-in-one approach to cutting edge phone services.
What is an all-in-one cloud phone system? It’s just what it sounds like: all your desk phone needs and a little bit more. Companies like Polycom and GoConverter have taken the complexity out of connecting your phone system to the internet, letting you get up and running in no time.
So how does it work? Let’s take a look.
Getting Started
Setting up an all-in-one cloud phone system is surprisingly easy. First off, you’ll need a broadband connection, either DSL or cable. Next, you’ll need a device to access the internet from your phone, such as a MiFi or a 4G LTE device. You can also use a desktop or a laptop computer with a mobile broadband card to get connecting.
After you have a working internet connection, you can proceed to download and install the cloud phone software from the manufacturer. Most packages include everything needed, save for an analog phone adapter, which you can get separately.
Features
An all-in-one cloud phone system gives you all the benefits of the cloud without needing to own a computer or other internet-connected device. As a result, you can get up and running quickly and with little to no previous technical knowledge.
What’s more is that you can add features via the software easily and cost-effectively, without the need to purchase additional equipment. Say you’ve decided that you want to integrate your email and calendar functionality into your phone system, or maybe add a fax modality. You can do that with a few clicks of the mouse, or with a few keystrokes on your phone’s keyboard.
When you’re ready to make your phone call, you’ll need to set a pin number to secure your calls and add your phone number to the contacts list. Next, you can dial to call and the touch-to-dial function will make calling easy and intuitive.
Reliability
Voice quality and reliability are two words that can’t be separated when it comes to telecommunications. When you add the variable nature of the internet to the mix, you’ll start to see why telephone services have been plagued with problems for so long. That’s why it’s so important to get a quality product and set up a good telephony foundation from the start.
By using cutting-edge hardware and software that’s been battle-tested over the years, companies like Polycom ensure that each call placed with an all-in-one cloud phone system is as reliable as possible. Even if your phone call is briefly disrupted by static, you’ll be able to resume your call quickly and without delay.
No one likes to spend money on telecommunications only to have them interrupted by frequent downtime or poorly-timed outages. By using tried and tested solutions, you can be confident that you’re investing in a product that’s designed to be dependable and easy to use.
Scalability
One of the biggest issues that businesses face when expanding or moving offices is keeping up with the telephony equipment. A distributed phone system, where each phone is connected to the internet through a virtual broadband connection, is a perfect fit for this situation. Use a tool like Grandstream’s Wave software to set up a cloud phone system and add, remove, or update phones with ease.
For even more scalability, use a tool like Polycom’s Virtual Phone System (VPS), which lets you add and remove phones as needed, as well as provision bandwidth to handle increased call volumes. Want to upgrade your desk phone to a feature phone? Or maybe add a new phone to the mix? With a VPS, all these things are easily accomplished without needing to invest in additional hardware.
The more you can do with your phone the happier you’ll be. Whether you need an extra pair of hands for some work or want to be able to fax documents when you need to, an all-in-one cloud phone system makes it easy to achieve.